Returns & Refunds
Return Policy
✅ Returnable Items
- • Unopened spore syringes
- • Unused grow kits in original packaging
- • Equipment in original conditions
- • Items within 14 days of purchase
❌ Non-Returnable Items
- • Open or used spore syringes
- • Contaminated products
- • Custom or personalised items
- • Items damaged by misuse
How to Return Items
1
Contact Us
Email or call us within 14 days with your order number
2
Get Authorization
We'll provide a return authorization number or QR code
3
Ship Back
Send items back with the provided return label
Refund Information
Processing
Time: 3-5 business days
Refund
Method: Original payment method
Return
Shipping: Free for defective items
Restocking Fee:
None for unopened items
Need to Start a Return?
Contact our customer service team for assistance